Schneider Electric Square D Panel Recall: What Homeowners Need to Know

In mid-2022, Schneider Electric issued a significant recall affecting approximately 1.4 million electrical panels in the United States. This recall pertains to specific models of the Square D QO Plug-On Neutral Load Centers, commonly known as breaker boxes or electrical panels, due to potential thermal burn and fire hazards. Here’s what homeowners should understand about this recall and the steps to ensure safety.


Background of the Square D Panel Recall

The Schneider Electric panel recall involves indoor, outdoor, and original equipment manufacturer (OEM) Square D QO Plug-On Neutral Load Centers installed in various settings, including homes, recreational vehicles, and commercial establishments.

These units were manufactured between February 2020 and January 2022, with date codes ranging from 200561 to 220233.

The issue stems from a potential loose neutral connection within the panel, which can lead to overheating, posing thermal burn and fire hazards.

 


Identifying Affected Panels

To determine if your electrical panel is part of the recall:

  1. Locate the Date Code: For outdoor load centers, the manufacturing date code is printed on the inside of the cover or door of the unit. For indoor load centers, these codes may not be visible to homeowners; therefore, it’s advisable to consult a qualified electrician for inspection.

  2. Check the Catalog Number: The affected catalog or part numbers can be found inside the electrical panel doors. A comprehensive list of these numbers is available on the Consumer Product Safety Commission (CPSC) website.

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Recommended Actions for Homeowners

If you suspect your Schneider panel is part of the recall:

  • Contact Schneider Electric: Reach out to Schneider Electric to arrange a free inspection by a trained electrician. If your panel is affected, the company will provide a repair or replacement at no cost. You can contact them toll-free at 888-778-2733 from 8 a.m. to 8 p.m. ET, Monday through Friday, or visit their recall website for more information.

  • Ensure Working Smoke Alarms: While awaiting inspection or repair, ensure that your home has functioning smoke alarms as a precautionary measure.


Importance of Addressing the Recall

Ignoring this recall can lead to serious safety risks, including electrical fires. Even though only one incident of a loose wire has been reported without injuries, it’s crucial to act promptly to mitigate any potential hazards.

You may also be interested in: Which Challenger Panels are unsafe? 

The Schneider Electric panel recall is a critical safety issue that homeowners should not overlook

By identifying whether your electrical panel is affected and taking the recommended actions, you can ensure the safety of your home and family. For more detailed information, refer to the official CPSC recall notice.

 

FAQ about the Schneider Electric Square D Panel Recall

Which breaker boxes are being recalled?

Schneider Electric has recalled certain Square D QO Plug-on-Neutral Load Centers (breaker boxes) made between February 2020 and January 2022. Affected models include both indoor and outdoor panels with date codes from 200561 to 220233.

Which electrical panels have been recalled?

The recall involves Square D panels with a Plug-on-Neutral bar, which may have a loose neutral screw, posing a fire hazard. Check your panel’s label and date code inside the door to verify if it’s affected.

What is the Schneider product recall?

In June 2022, Schneider Electric recalled 1.4 million breaker panels due to a fire and burn risk caused by loose connections. They’re offering free inspections, repairs, or replacements for affected units.

What happened at Schneider Electric?

A manufacturing issue led to improperly torqued neutral screws in certain QO panels, which could overheat. While no injuries were reported, Schneider initiated a voluntary recall to prevent potential hazards.

 


This information is provided to help homeowners understand the recent Schneider Electric panel recall and the necessary steps to address it. For personalized advice and services, consider consulting a licensed electrician or your local electrical service provider.

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